Contact us

Our team is here to answer all your questions and help you plan your unforgettable stay.

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Head office

Sharlopov Group EAD
SOFIA 1404
ul. “Tvardishki prohod” № 15
office@sharlopov.eu
Tel.: +359 (0) 2 9427 157

Marketing and Advertising

marketing@sharlopov.eu
Tel.: +359 2 9427 157

Follow us

Murgavets Grand Hotel

murgavets.bg

Reception:
+359 (0) 301 810 73
‍
Marketing:
+359 (0) 897 850 218
office@murgavets-bg.com

Pirin Park Hotel

parkhotelpirin.com

Reception:
+359 (0) 894 399 428
reservations@parkhotelpirin.com
‍
Marketing:
+359 (0) 893 300 300
marketing@parkhotelpirin.com

Yantra Grand Hotel

yantrabg.com

Reception:
+359 (0) 62 600 607
‍
Marketing:
+359 (0) 62 600 575
office@yantrabg.com

Devin Spa Hotel

spadevin.com

Reception:
+359 (0) 899 972 904
‍
Marketing:
+359 (0) 897 850 218
office@spadevin.com

Sozopolis Holiday Village

sozopolis.bg

Reservations:
+359 (0) 879 80 14 74
reservations@sozopolis.bg

Frequently Asked Questions

Find answers to the most frequently asked questions about our services, amenities and reservations.

How can I make a reservation?

You can make a reservation online through our site or by contacting us by phone or email.

Is there a possibility to cancel or change a reservation?

Yes, you can cancel or change your booking according to our terms and conditions. Contact us for more information.

What amenities do you offer in your hotels?

Most of the hotels offer us modern spa and fitness facilities, restaurants with fine cuisine, indoor and outdoor pools, as well as specialized services for weddings, conferences and business events. Find out more on the page or website of each hotel.

What payment methods are accepted?

We accept credit cards, debit cards and cash payments. Payments can be made online at the time of booking, by bank transfer, or upon check-in.

Is there access to wireless internet in the hotels?

Yes, all our guests have free access to high-speed wireless internet.

Book your stay now and experience the relaxation you deserve

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Разгледайте нашите отговори на най-често задаваните въпроси относно резервации, услуги и настаняване

How to make a reservation?

To make a reservation, visit our booking page or call our front desk. You can choose your desired dates and room type. Confirmation will be sent via email.

What is the cancellation policy?

Our cancellation policy allows you to cancel up to 48 hours before your arrival without penalty. Cancellations made after this period may incur a fee. Please check your booking confirmation for specific details.

Can I modify my booking?

Yes, you can modify your booking by contacting our customer service. Changes are subject to availability and may affect your rate. Please have your reservation details ready when you call.

Are pets allowed?

We welcome pets in designated rooms for an additional fee. Please inform us in advance if you plan to bring your pet. Our staff will provide you with the necessary guidelines.

What payment methods accepted?

We accept major credit cards, debit cards, and cash payments. Payments can be made online during booking or at check-in. Please ensure that the cardholder is present if paying with a credit card.

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